Terms of Service
Last Updated: September 2025
These Terms of Service govern your use of MediaCraft Communications website and professional training services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully before enrolling in our programs or using our website.
1. Definitions
2. Use of Services
Our training services are designed for professional development in communications, public relations, and related fields. By using our services, you agree to the following conditions:
Eligibility Requirements
- Users must be at least 18 years old or have parental consent
- Professional or educational interest in communications training
- Commitment to complete enrolled programs according to schedule
- Agreement to maintain professional conduct during courses
Account Responsibilities
- Provide accurate and complete registration information
- Maintain confidentiality of account credentials
- Update personal information when changes occur
- Notify us immediately of any unauthorized account access
Course Participation
- Active participation in course activities and discussions
- Completion of assignments and projects as required
- Respectful interaction with instructors and fellow students
- Adherence to course schedules and deadlines
3. Prohibited Uses
To maintain a professional learning environment and protect all users, the following activities are strictly prohibited:
Legal Violations
- Violating any applicable laws or regulations
- Infringing on intellectual property rights
- Engaging in fraudulent activities
- Unauthorized commercial solicitation
Technical Misuse
- Transmitting harmful or malicious code
- Attempting unauthorized access to systems
- Interfering with website functionality
- Reverse engineering course materials
Inappropriate Conduct
- Harassing or threatening other users
- Posting offensive or discriminatory content
- Sharing inappropriate personal information
- Disrupting course activities or discussions
Content Violations
- Unauthorized sharing of course materials
- Reproducing content without permission
- Posting false or misleading information
- Commercial use of educational content
4. Intellectual Property Rights
All course materials, content, and intellectual property provided through our services remain the exclusive property of MediaCraft Communications or our licensed content providers.
Our Content
- All course materials, videos, documents, and educational resources
- Website design, graphics, logos, and branding elements
- Teaching methodologies and curriculum structures
- Assessment tools and certification frameworks
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use course materials solely for personal educational purposes during your enrollment period. This license does not permit commercial use, redistribution, or modification of our content.
User-Generated Content
- You retain ownership of original content you create during courses
- You grant us license to use your submissions for educational purposes
- Anonymous case studies may be developed from student work
- You are responsible for ensuring your content does not infringe third-party rights
5. Enrollment and Payment Terms
Course enrollment and payment terms govern your financial obligations and access to training programs.
Course Fees and Payment
- Course fees are displayed in Euros and include applicable VAT
- Payment is required before course access is granted
- Payment plans may be available for certain programs
- All payments are processed through secure third-party systems
Refund and Cancellation Policy
Full Refund Period
7 days from enrollment with less than 20% course completion
Partial Refund Period
14 days from enrollment with 20-50% course completion (50% refund)
No Refund Period
After 14 days or with more than 50% course completion
Course Access and Duration
- Access begins upon payment confirmation
- Course materials remain available during program duration plus 90 days
- Extensions may be available for additional fees
- Certificates issued upon successful program completion
6. Disclaimers and Limitations of Liability
Our services are provided for educational purposes. While we strive for excellence, certain limitations apply to our services and liability.
Service Disclaimers
- Services are provided "as is" without warranties of any kind
- No specific career outcomes or employment results
- Course content accuracy and completeness not warranted
- Technical availability and performance not guaranteed
- Individual learning results may vary significantly
Limitation of Liability
Our total liability for any claims arising from our services is limited to the amount you paid for the specific course or service giving rise to the claim. We are not liable for:
- Indirect, incidental, or consequential damages
- Lost profits, data, or business opportunities
- Damages exceeding the course fee paid
- Third-party actions or content
Professional Responsibility
- Students are responsible for applying learning appropriately
- Professional licensing requirements vary by jurisdiction
- Ethical standards must be maintained in practice
- Course completion does not constitute professional certification
7. Termination
Either party may terminate this agreement under certain circumstances. Termination affects access to services and ongoing obligations.
User Termination
- Cancel enrollment subject to refund policy
- Request account deletion at any time
- Withdraw from individual courses
- Stop using services without notice
Our Termination Rights
- Immediate termination for terms violations
- Suspend access for payment issues
- Remove disruptive users from courses
- Discontinue services with reasonable notice
Effects of Termination
- Immediate loss of access to course materials and platforms
- Forfeiture of incomplete course progress and certificates
- Continued application of confidentiality and intellectual property terms
- Refunds processed according to stated policy
8. Dispute Resolution
We are committed to resolving disputes fairly and efficiently through a structured process.
Resolution Process
Direct Communication
Contact us directly to discuss the issue and seek resolution
Mediation
Engage neutral mediator if direct resolution unsuccessful
Legal Action
Pursue legal remedies in Cyprus courts as last resort
Governing Law and Jurisdiction
- These terms are governed by Cyprus law
- Disputes subject to jurisdiction of Cyprus courts
- EU consumer protection laws apply where applicable
- International students may have additional rights under local law
9. General Provisions
Entire Agreement
These Terms of Service, together with our Privacy Policy and any course-specific terms, constitute the entire agreement between you and MediaCraft Communications regarding your use of our services.
Modifications to Terms
We may modify these terms at any time by posting updated terms on our website. Significant changes will be communicated to enrolled students via email. Continued use of our services after modification constitutes acceptance of revised terms.
Severability
If any provision of these terms is found unenforceable, the remaining provisions will remain in full force and effect. Invalid provisions will be modified to the minimum extent necessary to make them enforceable.
Assignment
You may not assign or transfer your rights under these terms without our written consent. We may assign our rights and obligations to affiliated companies or successors with notice to users.
10. Contact Information
For questions about these Terms of Service or to report violations, please contact us:
Legal Inquiries
MediaCraft Communications
Legal Department
54 Ledra Street, 1011 Nicosia, Cyprus
Email: legal@domain.com
General Support
Customer Service
Phone: +357 22 864291
Email: info@domain.com
Business Hours: Monday-Friday, 9:00-17:00 EET